Experienced enough to deliver but small enough to care...

Our Mission Statement

"To adopt a benevolent, human approach to delivering IT solutions through being experienced enough to deliver
but small enough to care"

Well, hello there...

Allow us to first thank you for your interest in CARBON IT SERVICES, established in the belief that Information Technology can be delivered differently. We believe in our customers, supporting them in their own goals, and striving to make technology work for them.

We hope we will be supporting your mission soon too!

CARBON IT SERVICES is proud to have been established based on delivering IT through a human approach, and this idea helped form our 4 Covalent Bonds within our Customer Charter, much like our chemical namesake.

As such, our Customer Charter below outlines the 4 core values which underpin the way we intend to do it.

The Covalent Bonds - Our Customer Charter

Putting morals over money

We are committed to delivering CARBON IT SERVICES to as many customers as we can, as we feel our approach and humility are something that is missed by a lot of IT companies today. However, we have committed to only doing this if we can continue to deliver great customer service to our existing customers. We feel strongly about working with Charities and Foundations that benefit more than just shareholders and we will never work with anyone that doesn’t share our moral standing or attitudes.

Never stop improving

Technology is a fast-paced industry, with new advancements happening daily as part of the Digital Age. We have committed to continue to be at the forefront of these advancements, through internal training and learning as well as through forming external partnerships, to ensure our customers can reap the benefits without the need for costly research budgets themselves.

Work alongside you

Each of our customers has their own identity, agenda and budgets, which we at CARBON IT SERVICES embrace. We are committed to working closely with you to understand all the elements of a piece of work, and to deliver the best fit solutions accordingly.

We believe options are always in a customer’s best interests and will never try to sell you a solution that is anything but suitable.

Treat all customers as equals

Each of our customers is important; from our Self-employed sole traders, up to a multi-million pound contract customer. We are committed to working with all our customers with a view to building long term relationships, and to do so, we will treat you with just as much importance as any other customer when you deal with us.

This means you have the confidence to succeed, knowing CARBON IT SERVICES is right beside you, every step of the way.

Some of Our Recent Customers

Please feel free to drop us a line at hello@carbonitservices.co.uk
or on 0333 577 3573